Every missed call is a job your competitor just booked.
You're great at the work. The leak isn't quality — it's the front desk you don't have. Here's where the money goes.
Missed calls go to voicemail
Less than 20% of callers leave a message. The other 80% just call your competitor.
Replies come hours later
78% of customers buy from the business that replies first. If you take an hour, you've lost.
Your phone rings mid-job
Hands dirty, ladder up, customer in front of you. The call is gone before you hear it.
DMs get ghosted in the inbox
Instagram, Facebook, WhatsApp — leads pile up unread between estimates and invoices.
Quotes go cold overnight
No follow-up = no booking. Most jobs need 2–3 touches before they close.
Reviews never get asked for
Customers will leave a 5-star review — but only if you ask within 24 hours of the job.
10 missed calls a week × your average ticket = what you're losing.
For most shops we onboard, that number is between $4,000 and $20,000 a month — quietly bleeding out before they ever count it.
Ready to plug the leak?
See how the M1 AI front desk handles every channel automatically — while you work.
See the solution